Covid Safe

Covid Safe


At Parkmore Family Dental, we’re committed to providing exceptional dental care to our local communities. We have always maintained a high level of best-practice safety protocols and the nationwide COVID-19 response has led to several new health and safety measures. These include increased personal protective equipment (PPE), stringent procedural guidelines, and an increased focus on sterilisation protocols.


Before attending the practice, the triage process will include:

  • Answering a series of questions to ensure the treatment process is customised to your needs

We are working to prevent the spread in the following ways:

  • Taking your temperature with contactless thermometers upon arrival
  • Hand sanitiser will be available to patients throughout your visit, particularly before and after your appointment
  • Reading material such as magazines have been removed from waiting areas

You may notice our waiting areas will look a little different as a result, rest assured we are taking your safety seriously.

Current social distancing restrictions mean that we may ask you to:

  • Attend your appointment alone where possible
  • Wait in your car or somewhere safe until one of our friendly team members advise it is safe to attend your appointment in the practice unless the reception area has been adapted for social distancing as per the Government guidelines

We have also decreased the number of patients we see each day to ensure minimal contact at all times.

We’ve added additional PPE required for COVID-19 and depending on the nature of your treatment, you’ll notice our clinical teams wearing appropriate PPE that includes:

  • Clinical Clothing – Scrubs
  • Impervious Disposable Gowns – in some cases
  • Gloves
  • Appropriate masks fit for purpose
  • Headcover and face shields – if required

Our teams also follow strict processes when they prepare to see a patient for reduced services which include applying PPE away from the treatment area, ensuring single-use only and following disposal guidelines.